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Bloomfire

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Found Year: 2010

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  • software
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Bloomfire is an AI-based call center knowledge base software. Bloomfire is also a cloud-based knowledge-based software. It captures the organization and gives access to the people connected with it. It is one of the best knowledge-based tools. AI helpers suggest many things for writing. Bloomfire is highly recommended for building customer relationships, collaboration, onboarding, and others.

People can create content, share them, and stay on it. In that case, AI can assist a person in many ways because it is AI-based software. This software also allows users to search specific things using a particular keyword and tag, and users can filter them successfully. However, it has numerous features that can be very helpful for the  

Pros:

  • Offer better facilities for building communication.
  • Quick decision-making ability.
  • Reporting and advanced analytics system.

Cons:

  • Pricing is not transparent.
  • Users may face a steeper learning curve.

Pricing:

Discuss to decide.

 

Features of Bloomfire

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