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Help Scout is one of the best knowledge base software for call centers. It is a complete and standard client communication platform as well. It has been designed for better conversation and collaboration with customers. The software designer knows that collaboration and communication is a key to success.
It is mainly a support software and is used for customer support via email, phone calls, and messaging. It was founded in 2011 and more than 950 million people have been using this tool. It has dozens of customer-friendly features that can easily compel users to choose this software for their purposes.
Cons:
Pricing:
Standard $22, Plus $44, Pro $65 per month.
HelpCrunch is a reputed knowledge-based software. To create a long-term customer relationship, HelpCrunch may be the best choice. It mixes up with some advanced tools t...
Document360 is an all-in solution for creating, sharing, managing, and publishing documents. It is one of the most popular and powerful AI knowledge-based software that...
Explore our blog for tips, trends, and insights that enhance your customer experience.