loader
company logo

ProProfs

  • 0 out of 5
  • 0 reviews

Found Year: 2015

VERIFIED COMPANY
  • software
Product Image

If you are looking for a fast-track ticket resolution with a centralized knowledge base then ProProfs can be the first choice. This is because ProProfs is one of the best knowledge base call center software. If we compare other knowledge base software with ProProfs then ProProfs may be the best choice. 

This is because of quick and accurate information, Multi Location access, decreased customer tickets, very high specific search with specific keywords, and many more. Another attractive facility: all the features are available in a free plan that no other software provides. So, without software investment, a small call center can be managed significantly.    

Pros:

  • Knowledge base statistics
  • Better multiple support.
  • It gives workflow notifications.

Cons:

  • Sometimes reporting and analytic features can be an issue.
  • It may be difficult to understand clearly for the beginners.

Pricing:

$49 per month.

 

Features of ProProfs

Related Call Center Knowledge Base Software

company logo

ProProfs

  • 0 out of 5
  • 0 review

If you are looking for a fast-track ticket resolution with a centralized knowledge base then ProProfs can be the first choice. This is because ProProfs is one of the be...

Read more
company logo

Knowmax

  • 0 out of 5
  • 0 review

The call center is a station where a large number of calls (inbound/outbound) are handled for various purposes. Knowmax is an AI-guided knowledge management software. I...

Read more
company logo

Help Scout

  • 0 out of 5
  • 0 review

Help Scout is one of the best knowledge base software for call centers. It is a complete and standard client communication platform as well. It has been designed for be...

Read more
company logo

HelpCrunch

  • 0 out of 5
  • 0 review

HelpCrunch is a reputed knowledge-based software. To create a long-term customer relationship, HelpCrunch may be the best choice. It mixes up with some advanced tools t...

Read more
user image

Write a review

Review

  • 0 out of 5
  • 0 reviews

0.0%

0.0%

0.0%

0.0%

0.0%

No reviews have been created yet

Company Activity
  • Claimed profile

  • Replies to negative reviews

  • Pays for extra features