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Sprinklr Service

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Found Year: 2009

VERIFIED COMPANY
  • software
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Sprinklr Knowledge Base software allows organizations to create, manage, and optimize a centralized repository of information. It facilitates customer self-service by providing accessible, multilingual content in various ways, such as integration with AI bots. 

The system helps customer service agents with smart content recommendations and performance. It improves efficiency and response times. The knowledge base offers SEO optimization and content localization features, making it easy for users to find relevant information. Learn more at Sprinklr.

Pros:

  • It has a ticket deflection system.
  • Cloud-based calling.
  • Omni channel communication integration.

Cons:

  • High pricing for a small organization.
  • It may have miscommunication issues.

Pricing

$249 per seat/month

 

Features of Sprinklr Service

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