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Gladly is an AI-powered software that automates customer interaction and increases customer service. It helps automate routine requests with effective self-service channels. It also helps agents to focus on high-value conversations and turn them into revenue generators. Gladly consolidating the tech stack into a comprehensive or single platform for all the channels for communication helps the team reduce costs and maintain quality service.
Explore our blog for tips, trends, and insights that enhance your customer experience.
