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Zendesk

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Found Year: 2007

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  • AI Tools
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Zendesk is an integrated call center solution. It can be easily integrated with different customer service channels and enables you to see all the details about customer information. On the other hand, Zendesk can allow customers to request a callback. Zendesk helps its users make easy decisions to meet customers' demands. Moreover, it has a dynamic dashboard that provides important information like abandoned calls, waiting queues, holding or waiting time, etc.

 

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