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best ecommerce tools for small business
By Azizur Rahman Last Updated -- Nov 2024, 06:04 PM

Best Ecommerce Tools for Small Business

Small businesses are growing in the ecommerce industry. However, concepts can’t provide success without proper planning and execution. That’s where tools are needed to have insights and control over the business. For that, you need to explore the best ecommerce tools for small business and choose the right one.

 

Ecommerce tools consist of different features and facilities to improve website structure and user experience. Only choosing the right tools for your website can possibly boost your sales and customer engagement. There are plenty of tools out there for ecommerce. But how could you choose the right one?

 

Not every tool will serve the purpose of your business. Instead, trying random tools wastes the time of beginners. To overcome those problems, in this blog we will guide you to the best e-commerce tools and technologies with features and pricing.

 

Key Benefits of Ecommerce Tools

 

Ecommerce tools make site management easy and efficient. With a proper combination of ecommerce tools, you can create and manage your own business. While making a mobile software or shopping cart is expensive.
 

Besides, ecommerce research tools provide data-driven insights. It helps to understand sales trends and product performance. On the other hand, SEO tools enable you to increase your business visibility, boost organic traffic, and attract customers.

 

Proper SEO planning can save you from costly ad campaigns. Additionally, you can plan your social media marketing and email marketing with these tools. If you want to keep your business on the right track, there are no alternatives to e-commerce tools. 

 

Best Ecommerce Tools for Small Businesses Market

 

Let’s find out few awesome tools to grow your small business:

 

1. Shopify

Shopify

 

Shopify is a leading ecommerce platform that helps businesses of all sizes. It’s one of the largest software builders you can get right now. Shopify offers the complete package to decorate your website for better customer experience and impressions. You will find everything at your fingertips with Shopify's ultimate solution.

 

Key features:

  • Easy store setup
  • Inventory management
  • Detailed analytics and reporting
  • In-built SEO features
  • Free email marketing facilities

 

Pricing:

  • Basic – $25/month
  • Team Package – $65/month
  • Shopify Advance – $399/month
  • Shopify Plus – $2300/month

 

NB: You may get additional discounts if you pay the amount on a yearly basis.

 

2. Big Cartel

big cartel

 

Big Cartel is an e-commerce platform designed for small businesses, creators, and artists to create and manage their stores. It’s a popular platform for creative and artistic creators to display their works. Its user-friendly interface and easy-to-setup are the biggest advantages for entrepreneurs. Even though it was created targeting creators and artists, other business types are currently included. 

 

Key features:

  • Customizable themes collection
  • Inventory and order management
  • Sales tracking and detailed analytics
  • Integrations with third-party tools

 

Pricing:

  • Gold Plan – Free with basic features
  • Platinum Plan – $15/month 
  • Diamond Plan – $30/month 

 

3. WIX

wix

 

Wix is a versatile website builder designed to build websites without technical skills. At the same time, it’s a money-efficient platform which is suitable for beginners. You can manage your ecommerce store alongside personal blogs and portfolios. Additionally, most of the useful features of WIX are free. 

 

Key features:

  • Drag-and-Drop Website Builder
  • 900+ highly customizable template
  • Built-in SEO features
  • Booking and appointment scheduling

 

Pricing:

  • Light – $17/month
  • Core – $29/month
  • Business – $36/month
  • Business Elite – $159/month

 

4. Weebly

Weebly is another drag-and-drop website editor that allows you to create your business site accordingly. Its user-friendly interface is suitable for those people with a little bit of technical knowledge. There’s a lot of e-commerce functionality for payment processing via Square. You can easily give your website an elegant, professional look with the help of Weebly.

 

Key features:

  • Dedicated mobile app support to control the website from anywhere
  • Mobile-responsive themes for a smooth experience
  • Detailed analytics and reporting
  • The app center enables access to everything from one place
  • Built-in SEO features

 

Pricing:

  • Free Plan – Perfect for personal website with free SSL security
  • Personal Plan – $10/month
  • Professional Plan – $12/month
  • Performance Plan – $26/month

 

5. WooCommerce

WooCommerce is an open-source e-commerce platform by WordPress. With WooCommerce anyone can convert their website into a fully functional online store. At the same time, WooCommerce is suitable for any kind of business. It will provide you with payment and shipping options to in-depth analytics with efficient costing. Most of the plugins of WooCommerce are free. However, you may find a few paid plug-ins at an efficient cost.

 

Key features:

  • Seamless WordPress Integration
  • Detailed analytics and reporting
  • Shipping Options customization
  • Mobile friendliness
  • Extensive Plugin Library

 

Pricing:

  • Core Plugin Free for any WordPress site
  • Extensions and Add-Ons  Most of them are free. Though some premium extensions may cost from $30 to $300+
  • Hosting It’s usually ranging from $3 to $30/month.

 

6. BigCommerce

bigcommerce

 

BigCommerce is suitable for both small businesses and enterprise-level brands. If you’re a wholesaler, its unique B2B features will support you at its best. Notably, this tool consists of a lot of customizable features for ecommerce businesses

 

Key features:

  • Built-in SEO and marketing tools
  • Headless Commerce Solutions
  • Detailed analytics and reporting
  • Open platform encouragement (API)
  • Wholesale for B2B merchants

 

Pricing:

  • Standard Plan – $29/month
  • Plus Plan – $79/month
  • Pro Plan – $299/month
  • Enterprise Plan – Custom

 

7. Hubspot

hubspot

 

HubSpot is a popular Customer Relationship Management Software (CRM) at present time. Its useful customer management features enable you to maintain contact management, pipeline management, and task automation. Furthermore, integration with BigCommerce allows the business to take full advantage of it. 

 

Key features:

  • Advanced marketing hub to generate leads 
  • Content Management System (CMS) with SEO recommendations and blog management.
  • Detailed analytics and reporting
  • Smart task management with task scheduling and tracking features
  • Customer support portal

 

Pricing for CRM:

HubSpot offers a few types of plans such as Free Plans, Starter Plans, Professional Plans, and Enterprise Plans.

 

  • Free Plans –  Basic CRM and essential tools in marketing, sales, and customer service.
  • Starter Plans – $30/month (includes basic features across all Hubs)
  • Professional Plans – $1,600/month
  • Enterprise Plans – $5,000/month

 

8. Desku

desku

 

Desku is a comprehensive customer support platform focused on managing customer interactions. It helps to increase lead conversion with its AI-powered customer support system. Also, there are additional features like chatbot support, a knowledge base, and in-depth analytics.

 

Key features:

  • Unified inbox facilities
  • Ticket management system
  • Multi-Brand support
  • Detailed analytics and reporting
  • Collaboration tools for teams.

 

Pricing:

  • Startup – $19/month
  • Team – $39/month
  • Business – $59/month

 

9. Nexcess

nexcess

 

Nexcess is a fully managed hosting service intended for businesses and developers who are looking for optimized and high-performance options. It’s a good fit with WooCommerce, WordPress, Magento and other popular platforms. It’s suitable for both startups and established businesses with 24/7 expert customer support.

 

Key features:

  • Built-in caching and CDN to speed up content delivery and improve page load times
  • Site staging and cloning to test updates and changes
  • PCI-Compliant hosting handle payment processing
  • Integrated Store Builder for WooCommerce

 

Pricing:

  • WordPress Hosting – Starting at $25/month
  • Magento Hosting – Starting at $75/month
  • WooCommerce Hosting – Starting at $25/month
  • Cloud Hosting – Starting at $57/month

 

10. EngageBay

engagebay

 

EngageBay is an all-in-one CRM and marketing platform focused on small to medium-sized businesses. It will help you maintain customer relationship management, marketing, and sales on a single platform. Moreover, it helps to manage customer interactions, attract customers, and increase leads. Integration with popular platforms like Zapier, PieSync, and Mailgun will boost your work efficiency with EngageBay.

 

Key features:

  • Sales pipeline management 
  • Social media integration
  • Detailed analytics and reporting
  • Third-party integrations
  • Appointment scheduling option

 

Pricing:

  • Free Plan – Basic CRM, marketing tools, and email campaigns with limited contacts and emails.
  • Basic Plan – $15/month
  • Growth Plan – $65/month
  • Pro Plan – $120/month

 

NB: These prices are applicable for All-in-One packages.

 

11. Helium 10

Helium 10

 

Helium 10 is a comprehensive Amazon seller tool designed to grow Amazon FBA businesses. It helps sellers gain valuable insights about the market to stay competitive on Amazon. This all-in-one tool can identify profitable products, as well as manage inventory and sales tracking features. However, it’s important to use this tool effectively to witness a significant boost in sales. 

 

Key features:

  • Product research (Black Box) tool
  • Keyword research (Cerebro & Magnet) tool
  • Listing Optimization (Frankenstein & Scribbles) tool
  • Market trends (Trendster) analyzer
  • Ad Management (Adtomic) for PPC campaign management

 

Pricing:

  • Starter – $29/month
  • Platinum – $99/month
  • Diamond – $279/month

 

12. Antavo

antavo

 

Antavo is an AI-powered loyalty management platform that streamlines the entire loyalty program lifecycle. Users are able to personalize loyalty programs across both online and offline channels. Comparatively, points-based loyalty programs make it easy to organize. There are even options to reward customers for their activities, such as sharing your products on social media. Overall, it’s the most powerful loyalty management platform you can choose for your business. 

 

Key features:

  • Gamification tools for engaging customers
  • API integration
  • Digital loyalty cards feature
  • Omnichannel solutions to integrate with other systems

 

Pricing:

  • Request Antavo for pricing.

 

13. Templated

Templated is a popular resource for free, responsive HTML5 and CSS3 templates. As its templates are ready-to-use so that beginners can easily design a website without coding knowledge. Each of these templates is mobile-friendly, customizable, and easy to implement. These are helpful for users to build professional websites without major investments. This tool is suitable for small business sites, personal blogs, or creating landing pages. 

 

Key features:

  • Customizable and Lightweight
  • Wide Range of Categories
  • Semantic HTML5 and CSS3
  • Lightbox and Slider Integrations

 

Pricing:

  • All of these templates are free to download. 

 

14. Teamwork

Teamwork is a project management tool that manages and boosts work efficiency. It will enable you to customize workflows, track time, and collaborate with clients. It’s suitable for a range of industries from agencies to tech startups to maintain smooth workflows. At the same time, it gives the access for messaging, file sharing and doing combined tasks at one place. 

 

Key features:

  • Built-in time tracking and billing option
  • Customizable dashboards and reporting
  • Agency-oriented classification and features
  • Integrations with popular tools such as Slack, Google Workspace
  • Gantt Charts and Kanban Boards to enhance task management

 

Pricing:

  • Deliver Plan – $11/month
  • Grow Plan – $20/month
  • Scale Plan – $55/month
  • Enterprise Plan – Custom pricing

 

15. ScrapingBee

ScrapingBee is a powerful web scraping API that extracts data from websites. It simplifies data extraction from dynamic, JavaScript-heavy websites. It has essential features such as JavaScript rendering, automatic IP rotation, and CAPTCHA solving. Its RESTful API and customizable options are handy for integration and avoiding common scraping challenges like IP bans and bot detection. Overall, it will provide a smooth experience with advanced scrapping capabilities at a low cost. 

 

Key features:

  • Headless Browser Support
  • Proxy Management
  • Customizable HTTP Headers
  • HTML Scraping and JSON Responses
  • No-Cost Data Bandwidth Management

 

Pricing:

  • Freelance Plan – $49/month
  • Startup Plan – $99/month
  • Business Plan – $249/month
  • Business+ Plan – $599/month

 

16. Omnisend

Omnisend is an omnichannel marketing platform to streamline and maintain SMS, email, and push notification campaigns. It’s a good fit for small and medium-sized businesses. This tool is really helpful for better customer engagement and increasing customer conversion rates. Besides integration with major e-commerce platforms, detailed analytics and A/B testing make it an ideal solution. 

 

Key features:

  • Email and SMS marketing automation
  • Pre-built automation workflows
  • Product recommendations and dynamic content
  • Drag-and-drop content editor

 

Pricing:

  • Free Plan – Includes email campaigns and basic segmentation with contract limitations to 250
  • Standard Plan – $16/month
  • Pro Plan – $59/month

 

NB: Custom pricing available.

 

How to Choose the Right Tools for Your Business?

 

We have shared an e-commerce tools list of the best 16. Still, there are a lot of effective and featureful tools out there. But you may ask what are the best marketing tools for a small business or ask about inventory management tools! It doesn’t matter what the main purpose of the tools is. What matters is whether the tool fits your business or not.

 

In the process of choosing the right tools, you have to consider the future goals of your business. Equally, project management and finding where you need the most support will help to narrow down options. Moreover, proper budget allocation for tools will provide solid efficiency and wise investment options. It’s better to try the demo and free versions of different tools at the initial stage. 

 

In conclusion, we can say that selecting the right tools for your business is a strategic investment. It will streamline workflows and productivity and lead to significant growth in the business. It’s important to realize when you need to upgrade your tools for better work efficiency. Otherwise, you may witness a fall in your business due to a lack of technical and data analysis.