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Cloudtalk

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Found Year: 2016

VERIFIED COMPANY
  • AI Tools
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Cloudtalk is one of the most updated and user-friendly phone call center service systems. It is designed with more than 70 calling features, which mainly provide services in call centers for customer support, ecommerce, and sales marketing teams. Cloudtalk has an open API system that helps to integrate with the CRM, ecommerce, or helpdesk solutions. It also has advanced monitoring features that can easily record all the information and simplify communications.

 

Pros:

  • Excellent call quality
  • User-friendly
  • Reasonable price
  • Integrations with most CRM systems

Cons:

  • Limited CRM integrations
  • Outdated interface
  • Issues in call connectivity
  • High cost of out calls

 

Features of Cloudtalk

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