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Prosodica

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Found Year: 2012

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Prosodica develops technology designed to analyze customer interactions, providing valuable insights. It will help businesses enhance the training of their customer service representatives. By evaluating both speech and non-verbal cues such as tone and pace. Their solutions deliver personalized feedback to service agents, along with valuable insights into call center performance and overall customer satisfaction. You can say that Prosodica is an alternate BI solution for any business organization.

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