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Intercom

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Found Year: 2011

VERIFIED COMPANY
  • software
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Intercom is one of the AI-first customer service platforms. It offers tools for instant support, efficient agent assistance, and insightful analytics. It integrates features like automated chatbots, AI-enhanced inboxes, help centers, and workflow automation to enhance customer interactions. It offers 14 days free trial. Get the trial and check the performance of your business.

 

Pros:

  • user-friendly
  • Supports bots, live chat
  • create custom chatbots
  • many integrations

Cons:

  • pricing model is unpredictable
  • Limited to your website
  • complicated process
  • services are overpriced
  • poor customer support

 

Pricing

Advanced $99 per seat/mont

Features of Intercom

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  • Replies to negative reviews

  • Pays for extra features

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