Bitrix24

Bitrix24 is a reputed client management system. Bitrix24 is a free customer relationship management (CRM) and it is a key account planning tool as well. It has a bunch of CRM tools for client management in various aspects. It can be used for marketing, sales, project management, online collaboration with customers and team members, client service, etc. 

This tool can be used as an alternative to some others who provide only CRM add-ons. It is one the best tools compared to others for communication with clients for online meetings and online chat.  

Pros

• Great CRM tool and compatibility.
• Easy to integrate and convenient.
• AI power assistant for easy chat.

Cons

• Takes a lot of time to create and upload files.
• The employee performance report is not satisfactory.